Open Hours
Monday to Friday: 8am – 5pm
HR Hotline 24/7 for clients.
Outsourced HR
Outsourced HR That Works Like Part of Your Team
Not every business needs a full‑time HR department — but every business needs HR done right. With MacPac HR’s outsourced service, you get access to experienced HR professionals who act as your partner, providing day‑to‑day support, compliance guidance, and people management expertise without the overhead of hiring in‑house.
Why Outsource HR?
Running a business means juggling compliance, people, and performance. Outsourcing HR gives you:
- Expertise on demand — senior HR knowledge without the full‑time salary.
- Scalable support — flexible packages that grow with your business.
- Peace of mind — confidence that policies, contracts, and processes are compliant.
- More time for business — focus on growth while we handle the HR details.
What We Cover
Our outsourced HR packages are tailored to your needs, from startups to established enterprises. Services can include:
- Contracts & Handbooks – Employment contracts, employee handbooks, and policy frameworks that protect your business and set clear expectations.
- Compliance & Audits – HR audits, Award interpretation, and workplace health & safety planning to ensure you meet all obligations.
- Performance Management – Guidance on feedback, reviews, and coaching to keep your team engaged and productive.
- Recruitment Support – Assistance with job descriptions, advertising, screening, and onboarding to find the right cultural and technical fit.
- Induction & Onboarding – Structured programs to welcome new staff and set them up for success.
- Workplace Relations – Advice on investigations, mediation, and managing sensitive employee issues.
- Remuneration & Benefits – Reviews and strategies to attract and retain top talent.
- Retention & Culture – Engagement surveys, recognition programs, and succession planning to build a strong workplace culture.
Flexible Packages
We offer tiered packages so you can choose the level of support that fits your business:
- Startup Package – Perfect for new businesses hiring staff for the first time. Includes contracts, handbook, IR advice, and consulting hours.
- Ongoing Support – Regular HR advice, policy updates, and compliance checks.
- Premium Support – Includes site visits, facilitated training, executive coaching, and recruitment support.
The MacPac HR Difference
Where others offer “off‑the‑shelf” solutions, we take the time to understand your business and tailor our support. We don’t just tick boxes — we help you build a workplace where people thrive and your business is protected.
What’s included in outsourced HR?
Comprehensive, tailored supportWe can deliver total support, combining crucial administrative compliance (contracts, policies, onboarding) with strategic initiatives like performance management and expert recruitment. We don’t use a one-size-fits-all approach; we tailor every inclusion to your business needs, giving you the confidence and strategic advantage to grow.
How does outsourcing compare to hiring in‑house HR?
Cost‑effective expertiseYou avoid overhead costs and gain immediate access to a diverse team of specialists with expertise in complex compliance, recruitment, and strategy. This allows you to scale support up or down instantly, ensuring expert help is available precisely when you need it.
Can I start small and add more services later?
Flexible packagesYes. Many clients begin with a Startup Package or HR Audit, then expand into ongoing support as their business grows.
Do you work across industries?
All sectors coveredWe support businesses across all industries and sectors, tailoring solutions to your specific compliance requirements and workforce needs.
Contact Us
Let's Talk About Your Outsourced HR Needs
Helping you achieve through tailored HR support
Clare was an exceptionally motivated and results-oriented HR professional with a drive and passion to deliver. She has a strong business sense which she aligned with her HR strategies. As the HR leader for her entity, she could be relied on to direct her HR team in a way that benefited the entity while being sensitive to global objectives. Working with Clare as part of the global HR team, I found her to be committed and always available to assist or contribute to issues being discussed or problems we were seeking solutions for. A strong and independent thinker, she is someone whose input I came to value and count on.
I have had the privilege of being both trained by Clare as well as having all my Management teams over the years trained by Clare. Clare has trained my Management teams in Asia and Australia. My Management teams have learned many new skills, in particular, Communications, Leadership, Personality Profiling and overall Management development. I have also utilised Clare in a support service to my HR Managers over the years. I highly recommend her to Manage the development of your teams.
Clare is a highly energetic and knowledgble HR generalist. Her valuable skills and can do attitude complimented our team in achieving strategic and operational targets. She proved an excellent coach by developing new managers in people leadership skills.
