Open Hours
Monday to Friday: 8am – 5pm
HR Hotline 24/7 for clients.
FAQ
Frequently Asked Questions
Got Questions? We’ve Got Answers
Whether you’re hiring your first employee, navigating a workplace issue, or exploring training options, it’s normal to have questions. At MacPac HR, we believe in clear, practical guidance — so we’ve compiled answers to the most common queries across our services. If you can’t find what you’re looking for, just reach out — we’re here to help.
Recruitment Process
How does MacPac HR manage recruitment for employers?We offer flexible support — from advertising and screening to interviews and onboarding. You choose how involved you want to be, and we tailor the process to suit your business.
Job Applications
Can I apply for jobs directly through MacPac HR?Yes. You can browse current vacancies listed on Seek and LinkedIn and apply directly, or register with us to be considered for future opportunities.
Hotline Support
What kind of issues can I call the HR Hotline about?The hotline is available for urgent and everyday HR questions — from performance and disputes to compliance and policy advice.
Response Time
How quickly will I get help after contacting the HR Hotline?We aim to respond within the same business day. Urgent matters are prioritised for immediate support.
Ongoing HR Support
Can MacPac HR act as our outsourced HR department?Yes. Our Outsourced HR service provides day‑to‑day support without the overhead of an in‑house team — covering contracts, performance, compliance, and more.
HR Projects
Do you offer help with audits, restructures, or policy reviews?Absolutely. Our HR Projects service covers audits, policy updates, restructures, and change management — giving you expert support when you need it most.
Staff Training
What kind of workshops or development sessions do you offer?We deliver tailored programs covering compliance, leadership, communication, and more — designed to strengthen your team and align with your goals.
Customisation
Can training be adapted to suit our industry and team?Yes. We customise content to reflect your sector, team structure, and learning objectives — ensuring relevance and impact.
Strategic Advice
What does your HR Consulting service include?We provide guidance on policies, performance, culture, and compliance — and help implement practical, lasting solutions that support your business.
Workplace Culture
Can you help us improve team dynamics and leadership?Yes. We support businesses in building positive cultures through coaching, workshops, and consulting that align people with purpose.
Our Success
Trusted HR & Recruitment Results
At MacPac HR, we measure success by the impact we create for businesses and people. From long-term partnerships to successful placements, our track record reflects our commitment to practical, professional, and people-first solutions.
0+
Businesses Supported
0+
Roles Successfully Filled
0%
Client Retention Rate
0+ Years
Industry Experience
Contact Us
Let's Talk About Your HR Needs
Helping you achieve through tailored HR support
Clare was an exceptionally motivated and results-oriented HR professional with a drive and passion to deliver. She has a strong business sense which she aligned with her HR strategies. As the HR leader for her entity, she could be relied on to direct her HR team in a way that benefited the entity while being sensitive to global objectives. Working with Clare as part of the global HR team, I found her to be committed and always available to assist or contribute to issues being discussed or problems we were seeking solutions for. A strong and independent thinker, she is someone whose input I came to value and count on.
I have had the privilege of being both trained by Clare as well as having all my Management teams over the years trained by Clare. Clare has trained my Management teams in Asia and Australia. My Management teams have learned many new skills, in particular, Communications, Leadership, Personality Profiling and overall Management development. I have also utilised Clare in a support service to my HR Managers over the years. I highly recommend her to Manage the development of your teams.
Clare is a highly energetic and knowledgble HR generalist. Her valuable skills and can do attitude complimented our team in achieving strategic and operational targets. She proved an excellent coach by developing new managers in people leadership skills.
